Refund & Cancellation Policy

1. Refund Eligibility

• Refund requests made within 7 days of first purchase will be processed in full.
• If you have generated more than 5 kundalis, the refund request may be declined.
• Renewal payments are non-refundable.
• Plan upgrades are non-refundable.

2. How to Request a Refund

Email hello@astrosoft.in with:

• Your registered email address
• Razorpay Payment ID
• Reason for refund

We process refund requests within 5–7 business days. Refunds are credited to the original payment method.

3. Cancellation

• You may cancel your subscription at any time from your account settings.
• Cancellation takes effect at the end of your current billing period.
• You retain access to the platform until your plan expires.
• No partial refunds for unused days after the 7-day window.

4. Non-Refundable Items

• Renewal payments
• Plan upgrades
• Purchases older than 7 days
• Accounts terminated due to policy violations

5. Contact

For refund queries: hello@astrosoft.in